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The Relationship Between Firm-Initiated Drivers And The Generation Of Non-Transactional Customer Engagement Value To Organisations: An Empirical Investigation In The Financial Services Sector In Jamaica
The research investigated non-transactional customer engagement value to firms in the financial services sector of a developing economy, Jamaica. The problem at hand is that Jamaica’s financial services sector has…
Effects Of Strategic Innovation On Organizational Performance In Selected Organizations In Uganda
The main purpose of this study is to establish the effects of strategic innovation on organizational performance in 30 organizations selected from various sectors in Uganda. Inevitably, the following specific…
An Investigation Of The Root Causes Of Service Delivery Protests In Post-Apartheid South Africa: A Case Study Of Four Provinces
The aim of the study is to investigate why, despite the Constitution of the Republic of South Africa’s (1996) provision of the rights, privileges, and benefits of citizenship in Post-Apartheid…
Motivation And Job Satisfaction Of Secondary School Teachers In Hong Kong
The job satisfaction and motivation among secondary school teachers were important for teaching effectiveness and job commitment. There was very little literature on this topic in Hong Kong. This study…
Investigating Youth Entrepreneurship Initiatives As A Strategy For Economic Growth In Blantyre City (Malawi)
Entrepreneurship contributes to economy growth of nations. Countries that enhance entrepreneurship, there is job creation and increase in productivity. The study aimed at identifying youth entrepreneurship initiatives as a strategy…
Overcoming Low Insurance Penetration In Nigeria: A Stakeholder Approach
Practitioners in the Nigerian insurance sector concentrate on premium generation and profitability while the interests and concerns of other stakeholders are largely ignored. As a result, the industry is plagued…
The Impact Of Financial Technology (Fintech) On Consumer Behaviour, Bank Performance And Regulatory Responses: Evidence From Sub-Saharan Africa Countries
In Sub-Saharan Africa (SSA), Financial Technology, or FinTech, is significantly shaping the way consumers access financial services, and it is clear that FinTech will continue to revolutionize payment, savings,…
Exploring Teachers’ And Students’ Perceptions On Assessment For Learning In Science: How Can Students’ Self-Directed Learning Be Encouraged?
Assessment for learning remains under-utilized in the science classroom in North Carolina as greater emphasis is placed on assessment of learning. The aim of this paper was to find out…
Investigating The Influence Of Positive Psychology As An Approach For An Effective Management Of Organizational Change [A Jamaica Perspective]
It is becoming paramount that successful change management is crucial for an organization’s development and growth. However, it is becoming even more evident, that many organizations have yet to…
Corporate Social Responsibility Practices In Transportation Sector In Uganda – A Study Of Selected Bus Operating Companies
Corporate Social Responsibility (CSR) is a socially responsive practice adopted by businesses that benefit the community. It demonstrates a gesture of responsibility to the people and the environment. CSR is…
Economic Impacts Of International Air Transport Service Market Liberalisation On The International Air Transport Service In The Emerging Economy: A Case For The Southern African Development Community (SADC)
The purpose of this research study is to establish the significance of the economic impacts of international air transport service market liberalisation on the international air transport service in the…
The Development And Verification Of An Integrated Model For Improving MSME Support In Multiple Sectors In Botswana
The focus of this research is to investigate the how to improve the operation of MSMEs in Botswana. Although a high performing African country, Botswana is plagued by chronic unemployment…
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