Effects of Performance Management Systems (PMS) on Staff Motivation of Wakiso District Schools in Uganda

The purpose of the study was to investigate the impact that performance management systems have on the motivation of staff members working there. There are a number of schools that have formal performance management systems in place, but these systems do not contribute to their instructors’ and staff members’ motivation. The staff does not respect and value the entire process since they perceive it to be a waste of both time and resources. This is despite the fact that much effort is put into conducting assessments and evaluations. To add insult to injury, the crew was not adequately prepared for the exercise, and they were not provided with any training in an effort to better comprehend what the exercise included. Having such a performance management system in place did not succeed in increasing the motivation of employees; rather, it left them in a state of bewilderment. This study was conducted with the intention of determining whether or not the implementation of performance management systems in the school would result in an increase in the level of growth, dedication, and motivation among both the teaching staff and the support staff. As a result of the research, many features of performance management systems were identified as independent factors, while motivation was identified as the dependent variable. The investigation was a case study made up of triangulation techniques, and sequential design was utilized in the research. The design was divided into two stages: the first stage consisted of conducting a qualitative study to identify the various aspects of the performance management systems that are currently in place in the school. This was accomplished through the use of semi-structured interviews with open-ended questions. The second stage consisted of conducting a quantitative survey in which the employees, which included both teachers and staff, were involved in order to investigate the impact of the various aspects of performance management.
The findings of the study indicated that there is a promising connection between performance management systems and the level of motivation exhibited by the staff members working in the educational institution. Those employees who were deemed to be top performers profited from the performance evaluation exercises that were administered to the staff, while those employees who were regarded to be below average were provided with the required assistance to get them up to the level that the employer expects them to be.